Table of Contents
Introduction
The Employees’ Provident Fund (EPF) is a crucial retirement savings scheme managed by the Employees’ Provident Fund Organisation (EPFO). However, employees often face discrepancies in PF accounts, such as:
Missing contributions from employers
Incorrect balance or interest calculation
Delayed withdrawals and settlement issues
Transfer failures when switching jobs
Non-updated KYC details
If your complaints to EPFO or your employer go unanswered, you can file an RTI under the Right to Information (RTI) Act, 2005, to seek clarity and resolve the issue.
This guide explains how to file an RTI online for PF account discrepancies, track your request, and use RTI to get quick responses from EPFO.
When Should You File an RTI for PF Account Issues?
Employer Not Depositing PF Contributions
Mismatch in PF Balance or Interest Calculation
PF Withdrawal Request Pending for More than 30 Days
Issues in Transferring PF from Old to New Employer
Unclaimed PF Balance & Inoperative Accounts
Incorrect Date of Exit (DOE) in EPFO Records
Delayed Pension Processing Under EPS
Non-Update of KYC (Aadhaar, PAN, Bank Account)
How to File RTI Online for PF Account Discrepancies?
Step 1: Identify the EPFO Office Handling Your PF Account
- Visit EPFO’s Unified Portal: https://www.epfindia.gov.in/
- Check your PF Office Region based on your UAN and employer details.
Step 2: Visit the RTI Online Portal
- Go to the Central RTI Portal: https://rtionline.gov.in/
- Select Public Authority: Employees’ Provident Fund Organisation (EPFO)
Step 3: Draft Your RTI Application
Your RTI request must include:
Your Name, UAN (Universal Account Number), PF Account Number
Details of the Issue (e.g., missing contribution, withdrawal delay, transfer issue)
Request for Status Update & Action Taken Report
Period of Discrepancy (e.g., Jan 2023 – Dec 2023)
Payment of ₹10 RTI Fee
Sample RTI Application Format:
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The Public Information Officer (PIO),
Employees’ Provident Fund Organisation (EPFO),
[EPF Regional Office Address]
Subject: Request for Information under RTI Act, 2005 regarding PF Account Discrepancy
Respected Sir/Madam,
I am a registered member of EPFO with **UAN: [Your UAN]** and **PF Account Number: [Your PF Number]**. I am facing the following issue(s) related to my PF account:
1. **[Briefly explain the issue – missing contributions, withdrawal delay, incorrect balance, etc.]**
2. **[Mention the period of the discrepancy (e.g., Jan 2023 – Dec 2023)].**
As per the **RTI Act, 2005**, I request the following information:
- **Details of PF contributions deposited by my employer** for the mentioned period.
- **Reason for delay in PF withdrawal processing** and expected resolution time.
- **Clarification on incorrect balance/interest calculation** in my PF account.
- **Status of my PF transfer request** from my previous employer to the new one.
- **Details of any unclaimed/inoperative PF accounts** under my UAN.
I have paid the prescribed RTI fee of **₹10** via **[mention payment method: Online/Postal Order/DD]**. Please provide the requested information at the earliest.
Thank you.
Yours sincerely,
[Your Name]
[Your Contact Details]
[Your Email Address]
[Your Postal Address]
Step 4: Pay the RTI Fee
₹10 RTI Application Fee can be paid via:
Online Payment (Debit Card, Net Banking, UPI)
Indian Postal Order (IPO)
Demand Draft (DD)/Banker’s Cheque
Additional Fees:
- ₹2 per page for photocopies of documents.
- Actual cost for postal delivery of physical records (if requested).
Step 5: Submit & Track Your RTI Request
🔹 Submit the RTI application via the RTI Online Portal or through postal mail to the concerned EPFO Regional Office.
🔹 Track Your RTI Status: Visit https://rtionline.gov.in/request/status.php and enter your RTI reference number.
🔹 Response Time: EPFO must reply within 30 days under Section 7(1) of the RTI Act.
What If EPFO Does Not Respond?
🚨 If EPFO does not reply within 30 days, you can:
1️⃣ File a First Appeal
- Submit an appeal to the First Appellate Authority (FAA) of EPFO within 30 days of no response.
2️⃣ File a Second Appeal
- If the issue remains unresolved, approach the Central Information Commission (CIC) for intervention.
3️⃣ Lodge an EPF Grievance
- Register a complaint on the EPFiGMS Portal: https://epfigms.gov.in/
4️⃣ Seek Legal Help
- If EPFO continues to delay action, RTIwala can assist in filing legal action or escalating the issue.
Common PF Issues & How RTI Helps
| PF Issue | RTI Helps You Get |
|---|---|
| Employer not depositing PF | Monthly contribution details |
| PF balance mismatch | Breakdown of deposits & interest |
| Withdrawal request pending | Status update & delay reason |
| Transfer request stuck | EPFO office handling your transfer |
| Unclaimed/inoperative PF | List of accounts linked to UAN |
| KYC not updated | Verification delay details |
How RTIwala Can Help?
If you’re facing PF discrepancies, withdrawal delays, or missing deposits, RTIwala provides:
Custom RTI Drafting for EPF Issues
RTI Filing Assistance for PF Contribution Discrepancies
Tracking & Follow-Up on PF Withdrawals
Legal Consultation for EPFO Disputes
RTIwala Service Promotion
Make your EPF-related RTI filing easier with RTIwala’s expert services:
- Expert Consultation: Get professional advice on EPF-related RTI.
- Online RTI: File RTI to track missing PF deposits or withdrawals.
- Anonymous RTI: Maintain privacy while requesting PF details.
- Custom Drafting: Professionally drafted RTI applications.
