Official Kerala RTI Online Portal Link and Login Process
If you want to file an RTI online in Kerala, the official Kerala RTI Online Portal is the only valid and legally accepted platform. Filing RTI through unofficial websites can lead to rejection, data misuse, or no response at all.
The Kerala RTI online system is managed under the state government and is meant for citizens seeking information from Kerala state public authorities.
This portal allows you to:
- File a new RTI application online
- Pay RTI fees digitally
- Track RTI application status
- Download submitted RTI copies
Step-by-Step Login Process on Kerala RTI Portal
Before filing RTI online in Kerala, you must create a user account. Without login, RTI filing is not possible.
Step 1: Visit the Official Portal
- Open the Kerala RTI portal in your browser
- Click on “User Registration” if you are a new user
Step 2: Complete User Registration
You will be asked to provide:
- Full name (as per ID proof)
- Mobile number (must be active)
- Email ID (mandatory for updates)
- Complete postal address
- State: Kerala
After submitting details:
- An OTP will be sent to your registered mobile/email
- Verify OTP to activate your account
Step 3: Login to Kerala RTI Portal
- Use registered email or username
- Enter password
- Complete CAPTCHA verification
- Click on Login
Once logged in, you can access:
- “Submit RTI Application”
- “View RTI Status”
- “RTI History”
Common Login Issues Faced by Users
Many users face problems while logging in. Common reasons include:
- OTP not received due to DND or incorrect number
- Email verification skipped during registration
- Password reset link going to spam folder
- Browser compatibility issues (Chrome works best)
If login fails repeatedly, avoid creating multiple accounts. This can block access.
RTI reply delayed or confused about filing? RTIwala fixes RTI issues fast—contact now.
📞 Call: +91-7999-50-6996
💬 WhatsApp: https://help.rti.link/
🌐 www.rtiwala.com
Who Can File RTI Online in Kerala and What Information You Can Ask
One of the most common questions is:
“Am I eligible to file RTI online in Kerala?”
The answer is simple.
Who Can File RTI Online in Kerala?
As per the RTI Act, any Indian citizen can file an RTI online in Kerala.
You are eligible if you are:
- A resident of Kerala
- Living outside Kerala but seeking Kerala government information
- A student, employee, business owner, or activist
- Filing RTI for personal or public interest
There is no requirement to:
- Show reason for filing RTI
- Prove loss or grievance
- Hire a lawyer
RTI filing is a citizen’s legal right, not a favor.
Who Cannot File RTI Online?
- Foreign citizens
- Anonymous applicants (name & address mandatory)
- Fake or incomplete identity submissions
Providing incorrect personal details can result in RTI rejection.
What Information Can You Ask Through RTI in Kerala?
RTI can be used to seek existing records, not opinions or explanations.
You can ask for:
- Certified copies of government records
- Status of applications, files, or approvals
- Reasons for delay in services
- Sanction orders, expenditure details
- Inspection reports, audits, tenders
- Rules, circulars, and guidelines
Examples of Valid RTI Information Requests
RTI questions must be clear, specific, and record-based:
- Date-wise action taken on a specific application
- Copy of rules under which a decision was taken
- Details of funds released for a scheme
- File noting related to a specific issue
Information You Cannot Ask Under RTI
RTI will be rejected if you ask:
- Why a decision was taken (opinion-based)
- Personal data of third parties
- Hypothetical or future information
- Questions requiring interpretation or advice
Important Tip for Kerala RTI Applicants
Kerala public authorities strictly check:
- Whether information exists on record
- Whether the correct department is selected
- Whether RTI is properly worded
Poorly drafted RTIs often receive:
- “Information not available”
- “Not related to this department”
- Partial or vague replies
Step-by-Step Process to File RTI Online in Kerala
Once you are logged in to the official Kerala RTI portal, the actual RTI filing process starts. Many applications get rejected not because of the question, but due to small mistakes during form filling. Follow the steps carefully.
Step 1: Select “Submit RTI Application”
- After login, click on “Submit RTI Application”
- Read the instructions carefully before proceeding
- Click “Proceed” to open the RTI application form
Step 2: Choose the Correct Public Authority
This is the most critical step.
You must:
- Select the correct department
- Choose the exact office holding the information
- Avoid guessing or selecting random authorities
Wrong authority selection leads to:
- RTI rejection
- Transfer delays under Section 6(3)
- Loss of time and money
If you are unsure, choose the lowest-level office where records are maintained.
Step 3: Fill Applicant Details
Most details are auto-filled from your profile. Verify:
- Name spelling
- Address
- Mobile number
- Email ID
Incorrect details can cause:
- Missed replies
- Undelivered postal responses
- Appeal complications later
Step 4: Write the RTI Information Request
This is where most users make mistakes.
While writing your RTI query:
- Ask only factual, record-based questions
- Keep language simple and specific
- Avoid “why”, “how”, or opinion-based wording
- Mention dates, reference numbers, or file names if available
Best practices:
- Use short paragraphs
- Ask point-wise information
- Do not mix multiple departments in one RTI
Step 5: Review RTI Application Carefully
Before submitting:
- Recheck department selection
- Proofread RTI questions
- Confirm contact details
Once submitted, RTI text cannot be edited.
Step 6: Proceed to Payment
After final review:
- Click “Submit”
- You will be redirected to the payment gateway
Successful submission generates:
- RTI Registration Number
- Acknowledgement receipt (downloadable)
RTI reply delayed or confused about filing? RTIwala fixes RTI issues fast—contact now.
📞 Call: +91-7999-50-6996
💬 WhatsApp: https://help.rti.link/
🌐 www.rtiwala.com
RTI Application Fee in Kerala and Online Payment Method
Understanding the RTI fee structure is important to avoid payment failure or rejection.
RTI Application Fee in Kerala
For most applicants, the RTI application fee .
You need to pay:
- Submitting RTI online
- Additional charges may apply later for copies (if demanded by PIO)
Who Is Exempted from RTI Fee?
Applicants belonging to Below Poverty Line (BPL) category are exempted from paying RTI fees.
To claim exemption:
- Valid BPL certificate details must be provided
- Incorrect BPL claims can lead to rejection
Online Payment Methods Available
The Kerala RTI portal supports secure digital payments.
You can pay via:
- Debit Card
- Credit Card
- Net Banking
- UPI (where available)
Payment is routed through a government-authorized gateway.
Common Payment Problems Faced by Users
Many users face issues during payment. Common reasons include:
- Payment deducted but RTI not submitted
- Page timeout after payment
- Bank server failure
- Portal session expiry
Important steps to avoid issues:
- Do not refresh during payment
- Use stable internet
- Save payment confirmation page
- Always download acknowledgement
If amount is deducted but RTI not generated:
- Wait 24–48 hours
- Check RTI dashboard
- Contact portal support with transaction ID
Proof of RTI Submission
After successful payment:
- RTI Application Number is generated
- Acknowledgement PDF is available
- Email/SMS confirmation is sent
This RTI number is required for:
- Tracking status
- Filing first appeal
- Follow-up communication
RTI Reply Time Limit in Kerala and What to Do If No Response Is Received
After submitting an RTI online in Kerala, the next most searched question is:
“How many days will it take to get an RTI reply?”
Understanding the RTI reply timeline is critical because delays are common, and many users don’t know when action can legally be taken.
RTI Reply Time Limit in Kerala
As per the RTI Act:
- The Public Information Officer (PIO) must reply within 30 days
- The time starts from the date of RTI submission
- The reply may be sent:
- Online on the portal
- By post
- Through email
For certain cases:
- If information concerns life or liberty, reply must be given within 48 hours
- If RTI is transferred to another department under Section 6(3), an additional 5 days may be added
What Counts as a Valid RTI Reply?
A valid reply must:
- Address each point raised in RTI
- Provide copies or certified information if requested
- Clearly mention reasons if information is denied
- Cite RTI Act sections for rejection or partial denial
Replies that are vague, incomplete, or misleading are treated as improper responses.
What to Do If No RTI Reply Is Received?
If 30 days are over and:
- No reply is received
- No rejection order is issued
- Status shows “Pending”
You have the legal right to take further action.
Step 1: Check RTI Status
Before assuming delay:
- Login to Kerala RTI portal
- Check “RTI Status”
- Verify if reply was uploaded or dispatched
Sometimes replies are uploaded but not notified via SMS/email.
Step 2: File First Appeal
If no response is received within time:
- You can file a First Appeal
- Appeal must be filed within 30 days after RTI reply deadline
- No fee is required for first appeal
Grounds for first appeal include:
- No reply within 30 days
- Incomplete or misleading reply
- Information wrongly denied
- Excessive delay without reason
Failure to file appeal on time weakens your case.
Important User Mistake to Avoid
Many users:
- Wait for months assuming reply will come
- Miss the appeal deadline
- File a fresh RTI instead of appeal
This leads to:
- Loss of legal standing
- Repetition of delay
- No accountability on officials
RTI reply delayed or confused about filing? RTIwala fixes RTI issues fast—contact now.
📞 Call: +91-7999-50-6996
💬 WhatsApp: https://help.rti.link/
🌐 www.rtiwala.com
How to Track RTI Application Status Online in Kerala
Tracking RTI status regularly helps you:
- Know whether your RTI is processed
- Identify delays early
- Prepare timely appeals
Step-by-Step RTI Status Tracking Process
Step 1: Visit Kerala RTI Portal
- Open the official RTI portal
- Click on “View RTI Status”
Step 2: Enter RTI Details
You will need:
- RTI Application Number
- Registered mobile number or email
- Captcha verification
Ensure details are entered exactly as submitted.
Step 3: Check RTI Status Result
After submission, you will see:
- RTI submission date
- Current status (Pending / Replied / Transferred)
- Name of PIO
- Reply upload details (if available)
Common RTI Status Messages Explained
Understanding status messages avoids confusion:
- Pending: RTI is under process
- Transferred: Sent to another department
- Disposed: RTI reply uploaded or sent
- Rejected: RTI denied with reason
Always click and read the uploaded reply document carefully.
What If RTI Status Is Not Updating?
Sometimes status remains unchanged due to:
- Backend delay
- Manual processing
- Technical issues
In such cases:
- Wait a few days after deadline
- Download status screenshot as proof
- Proceed with first appeal if deadline crossed
Why Tracking RTI Status Is Crucial
Tracking helps you:
- Maintain legal timelines
- Avoid missed appeal deadlines
- Hold departments accountable
- Build strong appeal records
Ignoring RTI status often results in:
- Lost follow-ups
- Weak appeals
- No action on delays
Frequently Asked Questions (FAQs) – RTI Online in Kerala
1. What is the official website to file RTI online in Kerala?
The official website to file RTI online in Kerala is rtionline.kerala.gov.in, managed by the Kerala State Government for all RTI submissions and tracking.
2. Can anyone file an RTI online in Kerala from outside the state?
Yes, any Indian citizen, even if residing outside Kerala, can file RTI online for information held by Kerala government departments.
3. How much is the RTI application fee in Kerala for online filing?
The RTI application fee in Kerala is payable online through debit card, credit card, net banking, or UPI. BPL applicants are exempted.
4. How many days does it take to get an RTI reply in Kerala?
Kerala RTI replies must be provided within 30 days from the date of submission. In life or liberty matters, the reply must be given within 48 hours.
5. What should I do if no RTI reply is received within 30 days in Kerala?
If no reply is received within 30 days, you should file a First Appeal within the next 30 days against the concerned Public Information Officer.
6. How can I track my RTI application status online in Kerala?
You can track your RTI status by visiting the Kerala RTI portal and using your RTI Application Number under the “View RTI Status” option.
7. Why do RTI applications get rejected in Kerala?
RTI applications are commonly rejected due to wrong department selection, vague or opinion-based questions, or asking for information not available on official records.
