TNEB Bill Online Payment: Step-by-Step Guide & Methods

Introduction

The Tamil Nadu Electricity Board (TNEB), now operating under TANGEDCO (Tamil Nadu Generation and Distribution Corporation Limited), allows consumers to pay their electricity bills online conveniently. Paying your TNEB bill online saves time, eliminates the need for manual payments, and ensures uninterrupted electricity service.

This guide provides a step-by-step process for making TNEB bill payments online, checking the status, downloading receipts, and resolving billing issues.

Ways to TNEB Bill Online Payment

You can pay your TANGEDCO electricity bill through:

Official TANGEDCO Portal: https://www.tangedco.gov.in/
Mobile Apps: TANGEDCO App (Android/iOS)
UPI Payment Apps: Google Pay, PhonePe, Paytm, BHIM UPI
Bank Websites/Apps: SBI, ICICI, HDFC, Axis Bank, and others
Bharat Bill Payment System (BBPS): Available through multiple banking and payment service providers

How to TNEB Bill Online Payment via TANGEDCO Portal?

Step 1: Visit the TANGEDCO Website

• Go to https://www.tangedco.gov.in/

Step 2: Click on “Online Payment”

• Select “Billing Services” → “Online Payment”

Step 3: Enter Consumer Details

• Provide your Service Number (Consumer Number)
• Choose your Region Code (based on your locality)

Step 4: Check the Bill Details

• Verify the outstanding amount
• Check the due date to avoid penalties

Step 5: Choose Payment Mode

• Select from:
  • Credit/Debit Card
  • Net Banking
  • UPI (Google Pay, PhonePe, Paytm, BHIM UPI, etc.)

Step 6: Make Payment & Download Receipt

• After successful payment, download the receipt for reference.
• You will also receive an SMS/email confirmation.

How to Pay TNEB Bill via TANGEDCO Mobile App?

1. Download the TANGEDCO App from the Google Play Store or Apple App Store.
2. Open the app and log in/register using your mobile number.
3. Enter your consumer details (Service Number & Region Code).
4. Click on “Pay Bill” and choose your preferred payment mode.
5. Complete the payment and save the receipt.

How to Pay TNEB Bill Using UPI Apps?

Pay via Google Pay / PhonePe / Paytm

1. Open your UPI app (Google Pay, PhonePe, Paytm, or BHIM).
2. Select “Electricity” under bill payments.
3. Choose “Tamil Nadu Electricity Board (TNEB)” as the provider.
4. Enter your Service Number (Consumer Number).
5. Check bill details and proceed with payment.
6. Receive instant confirmation via SMS/email.

How to Check TNEB Bill Online Payment Status Online?

Method 1: Using TANGEDCO Portal

1. Visit TANGEDCO Bill Payment Status.
2. Click on “Billing Services” → “Bill Status”.
3. Enter Service Number & Region Code.
4. Click Submit to view your payment status.

Method 2: Using UPI Apps

• Check the Payment History section in Google Pay/PhonePe/Paytm.

How to Download TNEB Bill Online Payment Receipt?

Method 1: TANGEDCO Portal

1. Visit https://www.tangedco.gov.in/.
2. Click on “Bill Payment Receipt”.
3. Enter Consumer Number & Region Code.
4. Click Submit & Download the receipt.

Method 2: UPI/Banking Apps

• Go to Transaction History and download the receipt from your app.

TNEB Bill Payment Due Date & Late Fees

• Bills must be paid before the due date to avoid disconnection.
• Late payments attract penalties as per TANGEDCO regulations.
• In case of non-payment, service may be disconnected after a grace period.

TNEB Bill Payment Helpline & Complaint Registration

For Billing Issues & Complaints

• TANGEDCO Helpline: 1912 (24×7)
• Email Support: cmd@tnebnet.org
• Consumer Complaint Portal: https://www.tangedco.gov.in/

Common Issues & Solutions

Issue	Solution
Payment Not Reflected	Wait 24 hours or contact TANGEDCO helpline
Transaction Failed	Check with your bank/UPI app and retry
Wrong Billing Amount	File a complaint via TANGEDCO portal
Electricity Disconnection	Pay outstanding dues & submit a reconnection request

How RTI Can Help in TNEB Bill-Related Issues?

If you experience billing discrepancies, delays, or unfair charges, you can use RTI (Right to Information Act, 2005) to:

Request Bill Calculation Details
Seek Clarification on Extra Charges/Penalties
Check Status of Refunds for Failed Transactions
Inquire About TNEB’s Tariff Policy Changes

How to File RTI for TNEB Bill Issues?

1. Visit the TANGEDCO Website: https://www.tangedco.gov.in/
2. Find the RTI Section and download the application form.
3. Draft your RTI query clearly, requesting specific information.
4. Submit the RTI application online or via postal mail to the concerned department.

How RTIwala Can Help?

If you are facing billing disputes, delayed refunds, or service issues, RTIwala offers:

Filing RTI Online for Bill Discrepancies
Tracking Pending Payments & Refunds
Filing Complaints for Overcharging
Requesting Policy & Tariff Details from TANGEDCO

RTIwala Service Promotion

Simplify your TNEB bill-related concerns with RTIwala expert services:

• Expert Consultation: Get professional help for TNEB issues.
• Online RTI: File RTI for billing discrepancies and refunds.
• Anonymous RTI: Protect your identity while seeking information.
• Custom Drafting: Professionally drafted RTI applications.